RCMG has changed its name to Vivant Health. RCMG will now do business as Vivant Health.
Yes, you will see both the name Vivant Health and RCMG on your new member ID card. This process is being closely managed with the health plans and will be regulated by their timeline and process controls. You will receive your new ID card in due course.
No, your insurance coverage will remain the same. The rebranding from RCMG to Vivant Health does not affect your benefits, coverage, or access to care.
For individuals enrolled in Medi-Cal and Medicare Advantage, all communication previously from RCMG, including welcome letters, denial letters, and other notifications, will now be identified as originating from Vivant Health. Your benefits and coverage will remain unchanged.
No. The rebranding from RCMG to Vivant Health does not affect your provider access or care. There will be no disruptions in your care due to the name change.
RCMG rebranded to Vivant Health to unify multiple lines of business under a single brand. This rebranding allows for broader and more diversified product and service lines, promoting health and wellness across California.
No. Vivant Health has the same exact owners, partners, and providers as RCMG. Only the name has changed.
No, your provider’s contact information will remain the same. Only the name has changed. You can continue to contact your provider as usual.
Any communication you previously received from RCMG, such as welcome letters, denial letters, and other notifications, will now come from Vivant Health. This is the main change you will notice in your communications.
Yes, you may notice changes in email addresses and website addresses. Email communications will now come from @vivanthealth.com instead of @rcmg.com. The website addresses will also be updated to reflect the new Vivant Health branding. Our new website address www.vivanthealth.com replaces www.rcmg.com.
Yes, along with the name change, the logo has also been updated to reflect the new Vivant Health branding. You will see the new logo on all communications, ID cards, and other materials.
No, there will be no disruption to your healthcare services during this transition. You will continue to receive the same level of care from your providers as before.
The rebranding to Vivant Health aims to streamline operations and unify various healthcare services under one brand. This change is intended to enhance service delivery, expand healthcare resources, and improve overall patient care.
All providers and stakeholders have been informed of the name change to Vivant Health. There should be no confusion, but if you encounter any issues, please inform your provider or contact the customer service number on your ID card.
If you have any further questions, please contact the customer service number on your ID card or your provider’s office.