Customer Care Center
(800) 407-4627 TTY 711
Monday through Friday, 7 a.m. to 7 p.m.
24/7 Nurse Line
(800) 407-4627 TTY 711
You may ask for a grievance process by calling or by sending a letter to Anthem. The contact information is listed below. Ask your doctor for the grievance forms. Anthem Blue Cross will review your grievance and give you an answer within 30 days. If you think that waiting 30 days will harm your health, be sure to put why in your grievance form. This may get you an answer within 3 calendar days.
Anthem non-discrimination policy
Anthem Blue Cross
Attn: Appeals and Complaints Department
PO Box 60007
Los Angeles, CA 90060-0007
Anthem Blue Cross Medi-Cal Grievance Form
Anthem Blue Cross Medicare Advantage Grievance Process & Form
Grievance Contact Information
(800) 675-6110
(800) 431-0964
TTY/TDD: (800) 735-2929
Fax: (877) 831-6019
You may ask for a grievance process by calling or by sending a letter to Health Net. The contact information is listed below. Ask your doctor for the grievance forms. Health Net will review your grievance and give you an answer within 30 days. If you think that waiting 30 days will harm your health, be sure to put why in your grievance form. This may get you an answer within 3 calendar days.
Health Net Medi-Cal
Attn: Member Services Appeals and Grievances Dept.
PO Box 9103
Van Nuys, CA 91409-9103
Member Grievance Forms
Wellcare by Health Net – Medicare Advantage Grievance Process and Forms
Grievance Contact Information
(888) 665-4621
TTY/TDD: (800) 479-3310
Fax: (562) 499-0757
You may file grievance in person, in writing, or by email. You can also do it by fax, TTY, telephone, or verbally. This can be done directly with Molina Healthcare. Or you can go to any of our providers’ offices. Ask your doctor for a grievance form. Members must file the grievance within 180 days from the day the incident or action occurred.
Molina Healthcare of California
Attn: Grievance and Appeals Unit
200 Oceangate, Suite 100
Long Beach, CA 90802